Last Updated: march, 24, 2025
Laos Investment LLC we operates the 24 Total Service website (the “Service”), providing pool and lawn care services in Orlando, Florida. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
By accessing or using our Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Contact Details: Name, email, phone number, and address when you request a quote or schedule a service.
- Payment Information: Credit card details or billing information (processed securely via third-party payment processors).
- Service Details: Information about your pool or lawn care needs to provide accurate estimates.
Non-Personal Information
- Usage Data: IP address, browser type, pages visited, and time spent on our website (via cookies and analytics tools).
- Device Information: Operating system, device type, and referring URLs.
2. How We Use Your Information
We use the collected information to:
- Provide, schedule, and manage pool and lawn services.
- Process payments and send invoices.
- Respond to inquiries and improve customer service.
- Send promotional offers (with your consent) via email or SMS.
- Analyze website traffic and enhance user experience.
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Trusted third parties (e.g., payment processors, scheduling tools) to facilitate our services.
- Legal Compliance: If required by law (e.g., court orders, tax audits).
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies to:
- Remember user preferences.
- Analyze website performance via Google Analytics.
- Deliver targeted ads (opt-out available via browser settings).
5. Data Security
We implement industry-standard measures (SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure.
6. Your Rights
- Access/Update: Request a copy of your data or corrections by contacting us.
- Opt-Out: Unsubscribe from marketing emails (via the “unsubscribe” link).
- Do Not Track: Our website does not respond to DNT signals.
7. Third-Party Links
Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.
8. Children’s Privacy
Our Service is not intended for users under 13. We do not knowingly collect their data.
9. Changes to This Policy
We may update this Privacy Policy. Changes will be posted here with a revised “Last Updated” date.
10. Contact Us
For questions or requests regarding your privacy, contact:
Laos Investment LLC (DBA 24 Total Service)
2550 N Alafaya Trail, Orlando FL 32826
Email: laosinvestments@gmail.com
Phone: +1 754 244 0469